# Neutly > Mediation and ADR case management software for independent mediators, multi-mediator practices, and panel deployments. Primary site: https://neutly.com Staff app (booking, directory, trials): https://app.neutly.com ## Product Neutly helps mediators run private matters from booking through close: live booking on your website, party intake, document collection, fee collection via Stripe Connect, reminders, virtual session logistics, Google/Outlook calendar sync with session write-back, Zoom OAuth auto-create, conflict clearance, matter tasks, typed document acknowledgement, document templates, financial insights and outcome reporting, practice CRM and referrer intelligence, commercial post-session invoicing, document inbox alerts, data retention controls, QuickBooks/Xero/MYOB accounting sync on all plans, optional staff-only AI for session prep and proactive chase, lawyer coordination, practice webhooks, and matter records. Solo (up to 40 active matters) and Practice (up to 150 active matters, up to four mediating seats); 14-day trial on Solo. Panel for institutional volume and panel registry deep-links. ## Key pages - Home: https://neutly.com/ - Features: https://neutly.com/features - AI mediation software: https://neutly.com/ai-mediation-software (also /features/ai) - Practice CRM: https://neutly.com/practice-relationships - Commercial invoicing: https://neutly.com/commercial-invoicing - Integrations: https://neutly.com/integrations - For mediators: https://neutly.com/for-mediators - For practices: https://neutly.com/for-practices - For referring lawyers: https://neutly.com/for-lawyers - Family law mediation: https://neutly.com/for-family-law-mediation - Commercial mediation: https://neutly.com/for-commercial-mediation - Workplace mediation: https://neutly.com/for-workplace-mediation - Find a mediator: https://neutly.com/find-a-mediator - Pricing: https://neutly.com/pricing - Guides: https://neutly.com/guides - Compare: https://neutly.com/compare - Compare vs Calendly: https://neutly.com/compare/calendly-for-mediators - Contact: https://neutly.com/contact - Responsible AI: https://neutly.com/responsible-ai - Security and data hosting: https://neutly.com/security ## Regional landing pages Global product with local context pages (same platform everywhere): - Australia: https://neutly.com/au - UK: https://neutly.com/uk - New Zealand: https://neutly.com/nz - Canada: https://neutly.com/ca ## Scope Administrative software only — not legal advice, not a court neutral-selection service, not live video hosting. Parties use secure email links; no standing party login required. Trust deposit tracking is an internal practice workflow — not a trust accounting system. Matter data hosted in AWS ap-southeast-2 (Sydney) today; EU/UK/CA residency not claimed yet. ## AI (staff-only) Optional AI for authenticated mediators and practice administrators only — parties never see AI output. - Practice copilot chat, intake briefs, session prep packs with AI timelines, proactive chase drafts, document summaries, enquiry triage - Ops daily digest, financial narratives, prep intelligence (issue maps, caucus cards), conflict and redaction hints - Opt-in; disabled by default until a practice admin enables it - Human review on every output; no auto-send to parties - AI credits wallet: one-off $10 welcome grant at signup; Stripe top-ups from $5 - Details: https://neutly.com/responsible-ai ## Practice operations (non-AI) - Conflict clearance with audit trail - Staff matter tasks with smart defaults on activation - Typed document acknowledgement (not DocuSign-class e-sign) - Reusable document templates - Financial insights — revenue KPIs, AR aging, trends, breakdowns, and CSV export - Outcome reporting with filters - Practice CRM — organisations, contacts, enquiry inbox, repeat-client detection, referrer intelligence - Commercial invoicing — post-session PDFs, payment links, overdue chase, accountant portal - Document inbox with upload alerts and selective matter pack export - OAuth integrations — Google Calendar, Outlook, Zoom auto-create, practice webhooks - Data retention and confidential purge controls - QuickBooks Online (worldwide), Xero, and MYOB accounting sync on Solo, Practice, Duo, and Panel - Team roles — practice coordinator, billing clerk, read-only partner ## Sibling product CounselOS (counselos.au) is for Australian law firms — separate product, not the same codebase.