ADR glossary
Mediation reminders
Automated nudges for parties to confirm attendance, finish intake, pay fees, or join on session day, timed against practice session schedules.
General information only, not legal advice, mediation advice, or a substitute for professional judgment. Neutly is administrative software for mediator practices; it does not host live video or select court neutrals. Mediators and lawyers remain responsible for their work.
Manual reminder email does not scale across multiple parties and advisors. Workers queue reminders from matter state so staff only intervene on exceptions.
Reminders respect practice timezone for session labels and avoid leaking sensitive content in subject lines. They complement—not replace—direct outreach when conflict is high.