ADR glossary
ADR software
Administrative software tailored to mediators and ADR providers—booking, intake, billing, and matter records—rather than litigation case management.
General information only, not legal advice, mediation advice, or a substitute for professional judgment. Neutly is administrative software for mediator practices; it does not host live video or select court neutrals. Mediators and lawyers remain responsible for their work.
ADR software shares DNA with legal tech but optimises for voluntary processes, party self-service, and flat-fee mediation economics. Court CMS and firm matter systems rarely fit independent neutrals.
Evaluation criteria include party experience, Stripe or invoicing fit, multi-mediator support, and honest scope (no implied court appointment workflows). Use comparison pages alongside ADR selection guides.