ADR glossary
Alternative dispute resolution (ADR)
Processes such as mediation, conciliation, and arbitration used to resolve disputes without a final court determination, often faster and more flexible than litigation.
General information only, not legal advice, mediation advice, or a substitute for professional judgment. Neutly is administrative software for mediator practices; it does not host live video or select court neutrals. Mediators and lawyers remain responsible for their work.
ADR sits alongside courts and tribunals: parties choose a neutral process, set timing, and often retain more control over outcomes. Mediation is the most common form for negotiated settlement with a neutral facilitator.
Independent mediators and panels need administrative systems that match ADR professionalism—booking, intake, billing, and records—not generic CRM. ADR software guides explain how to evaluate tools for your practice size.